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Repairs

Contacting thequality department

We are responsible for our warranty obligations to our customers. If you have any questions or problems related to the order, write to us: fill out the contact form for consultation, send a photo or video to info@elpasso.com.ua. Complete information will help us understand the situation as soon as possible.

The following materials must be attached to the appeal:
- photo of the sales receipt (acceptance certificate, UPD) signed by the buyer;
- photo of the defect from a distance of 1 meter;
- photo of the defect from a distance of 20-30 centimeters;
- video, if it is necessary to demonstrate the work of mechanisms.

Book a specialistconsultation

Leave a request and our experts will advise you on all the issues that have arisen related to the quality of furniture and its repair


Contact us

contacts
Phones Email Address
  • Ukraine, Kyiv, Peremogy Avenue, 67, corps "B", оffice 425
Phones Email Address
  • Ukraine, Kyiv, Peremogy Avenue, 67, corps "B", оffice 425
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